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Privacy policy

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YOUR PERSONAL DATA IS SAFE.

About us

We are Costa Andalucía Homes S.L. Established in Mijas Costa, Málaga, Spain. CIF (VAT) B92392745, Registro Mercantil Málaga, Tomo 3197, Libro 2110, Folio 21, Hoja MA-60169, Inscripción 1, Registrado el día 18 de febrero de 2003

 

The details of our company can be found on the page of about us on this website.

1. Privacy Policy according the General Data Protection Regulation (GDPR) of 25 May 2018. 
The following information about our Privacy Policy reflects the commitment of COSTA ANDALUCIA HOMES SL (hereinafter Costa Andalucía Holidays) to maintain and guarantee secure commercial relationships by protecting personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use the personal data of the users of the web portal.

2. Definition of personal data.
As "Personal Data" we must understand any information concerning an identified or identifiable natural person. Among others, include the name, surnames, postal and electronic address, as well as the telephone number.

3. Treatments and purposes of the collected data.
Any personal data that you provide to us by visiting any of our websites or with the installation of our mobile application, will be treated in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. For this reason, we detail all the purposes with which Costa Andalucía Holidays use your personal data as responsible for the treatment; manage the contact forms to answer the asked questions. The data obtained through this channel are to respond to the users themselves and send them commercial information, as well as include them in the distribution list. From Costa Andalucía Holidays we inform all users of the non-mandatory nature of the collection of certain personal data, except in the fields indicated otherwise. However, the failure to complete said data may prevent Costa Andalucía Holidays from providing all those Services linked to such data, freeing us from any responsibility for the non-provision or incomplete provision of these Services. The user has the obligation to provide the data truthfully and keep them updated, so Costa Andalucía Holidays reserves the right to exclude services and proceed to cancel the service to any user who has provided false information, without prejudice of the other actions that proceed in Law.

4. Legitimation for the processing of your data. 
The legal basis for the processing of your data is the response to inquiries or questions made through the website, which implies the application, at the request of the interested party, of pre-contractual measures by the interested party, both new clients and of the suppliers.

5. Period of conservation of the data 
The data will be retained for the time necessary to answer the questions until each data subject expresses his will to stop processing their data.

6. View and modify your data

You have the right to view and modify your complete information as recorded with us. If you have already booked an accommodation, you can view and change your information at www.checkmyreservation.com or you can request a written copy of your information if you wish. Contact us at the following email address: info@costaandalucia.com

7. Communication of your personal data to third parties. 
Your personal data will only be communicated with the selected and registered employees, suppliers, legal authorities that will manage your data for the (legal) correct registration as rental customer(s) or for the process of (legal) correct registration as a homeowner. Costa Andalucía Holidays is legally obliged to provide the passport data of all tenants aged 16 and older to the corresponding police station where the accommodation is registered, in accordance with Decree of 2 February 2016 for Housing with tourist purposes “Decreto 28/2016 Viviendas con fines turísticos”.

In the event that it is necessary to pass your information on to another third party as mentioned above, your consent will be requested.

8. Security of your personal data. 
Costa Andalucía Holidays has a special concern to guarantee the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security, technical and organizational measures to prevent any loss or unauthorized use by third parties, for example, our web portals use https data encryption protocols.

9. Information on the use of cookies. 
By the mere fact of visiting this web portal or using the Costa Andalucía Holidays services, no personal data that identifies a User is automatically registered. However, we inform you that during the navigation of the Website “cookies” are used, small data files that are generated in the Internet user’s computer and that allow us to obtain the following analytical information:
a) The date and time of access to the Web, allowing us to know the hours of most affluence, and make the necessary adjustments to avoid saturation problems during our peak hours.
b) The number of daily visitors of each section, allowing to know the most successful areas and increase and improve its content, in order that users obtain a more satisfactory result and improve the design of the contents.
c) The date and time of the last time the user visited the Website to perform analytical and statistical studies on the use of the web.
d) Security elements that intervene in the control of access to restricted areas.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to allow our systems to recognize your browser and tell us how and when the pages of our site are visited and by how many people. Costa Andalucía Holidays cookies do not collect personal information, and we do not combine the general information collected through cookies with other personal information to know who you are or what your email address is.

Most browsers have an option to disable the cookie function, which prevents your browser from accepting new cookies, as well as allowing you to decide if you want to accept each new cookie in a variety of ways.

Costa Andalucía Holidays uses Google Analytics to better understand who uses the Service and how people are using it. Google Analytics uses “cookies” to collect and store anonymous information, such as the duration of the visit, pages visited, permanence on each page of the website, IP address and the type of operating system used. We use this information to improve the Service and make it attractive to as many users as possible. Google has developed a browser plugin that allows you to disable the Google Analytics tracking software. Any user must read and accept our Cookies Policy before navigating through this web portal.

10. Rights of users. 
All users can exercise any of the rights granted by the data protection regulations, such as the right of access, treatment limitation, deletion, portability, etc. sending an email to info@costaandalucia.co.

11. Do you not want to receive information from us or do you want to revoke your consent? 
Any user can oppose the use of their information for advertising purposes, market research or development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do this, you must send an email to the address info@costaandalucia.com. When you receive advertising by email, you can also oppose from said email by clicking on the link included in it and following the instructions provided.

12. Changes to the Privacy Policy. 

Our Privacy Policy may suffer updates, due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our services and utilities of the application. Therefore, we recommend that you visit and access our Privacy Policy periodically, to be able to access and know the latest changes that may have been incorporated. If these changes are related to the consent given by the user, in that case an independent and separate notification will be sent to collect it again.If during the reading you have any question or question about our Privacy Policy or want to exercise any right or action relating to your personal data, please contact us at the following email address info@costaandalucia.com

Costa Andalucía Holidays
Costa Andalucía Holidays
Carretera de Mijas km 4.5 - Centro Nórdico, Local 8A 29651 Mijas, Malaga Spain
B92392745
Tel: (+34) 691 694 528
www.costaandaluciaholidays.com
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